Last updated: August 29, 2026
This Privacy Policy explains how AYLO handles information for aylo.technology, the mobile application currently called AYLO Core, and any future renamed or successor version of that application (together, the "Service"). A change to the public name or icon of the app does not change the protections in this Policy. The Service includes account profiles, avatars, social posts, messages, family and organizer features, optional health and fitness tools, gifts, internal credits, Storage, notifications, moderation tools and focused internal experiences such as spiritual utilities.
We may collect information that you provide or create when using the website or app, including:
We use information to:
Payments for physical products may be processed by Stripe through a hosted checkout opened from the app or website. The Service may use platform payment systems for digital items when enabled. MOON Credits are internal app credits only. They are not external currency, securities, bank balances, cash balances, investment products or guaranteed earnings.
We do not store full card numbers or CVV codes. Stripe and Apple process payment information under their own privacy policies and payment rules.
Apple Health access is optional and requested through Apple's permission screen. When enabled, the Service may read steps, walking or running distance, active energy, heart rate and workouts, and may save a workout and its distance to Apple Health after you start and finish it. You can change Apple Health permissions in iOS Settings or the Health app. We do not use health, precise location, child or religious information for third-party advertising, data-broker sales, eligibility decisions, credit decisions, insurance decisions or employment decisions.
We may use trusted service providers to operate the website and app, including:
Providers receive only the information reasonably needed for their role and are required to protect it under their contracts and applicable law. We may also disclose information when required by law, to protect users, investigate fraud or abuse, or complete a business transaction subject to appropriate safeguards. We do not sell personal information or share it for cross-context behavioral advertising.
The Service includes social and user-generated content features. Public profile information and public posts can be seen by other users. Direct messages and authorized Family information are intended for their selected recipients, but may be reviewed when reported or when reasonably necessary for safety, fraud prevention or legal compliance. Reports, moderation decisions, blocked users, appeals and safety actions may be stored so we can protect users, enforce rules and respond to abuse.
The website may use cookies or similar technologies for basic operation, analytics and security. The current mobile app does not track users across other companies' apps or websites for advertising and does not use third-party advertising tracking. If that changes, we will update this Policy, the App Store privacy information and obtain any permission required by the platform or law before enabling it.
Depending on your location, you may have rights to access, correct, delete or receive a copy of your personal information. You can edit profile information in the app, use in-app account deletion, or contact us for help. You can also withdraw optional permissions through device settings and adjust eligible notifications inside the app or device settings. Withdrawing permission may disable the related feature but does not affect processing that was lawful before withdrawal.
If you created an account, you can request account deletion from profile settings. The request deletes the authentication account and removes or de-identifies associated information from active systems, subject to a limited period needed to complete deletion from backups and service-provider systems. We may retain narrowly scoped records when required for taxes, payment disputes, fraud prevention, safety, legal compliance or enforcement. A retained record is restricted to that purpose and is not used to continue ordinary account features.
General accounts are not intended for children under 13. A child account may be added to Family only through an age-appropriate guardian flow that is enabled for the user's country. Guardians must have authority to create or link the child account. Child location, school and task information is restricted to authorized family members, is not used for advertising or tracking, and can be disconnected or deleted through the account controls. Family features remain unavailable until required consent and age controls are configured for the applicable jurisdiction. A guardian or child may disconnect an eligible Family relationship through the available controls, subject to applicable age and safety requirements. We do not knowingly sell or use child information for targeted advertising.
We use technical and organizational measures designed to protect information. We retain information for as long as needed to provide the service, comply with law, resolve disputes, enforce rules and maintain security. Health, precise location and child data are access-restricted and are retained only while needed for the enabled feature or a documented legal and safety requirement. Organizer and medical-card records that are expressly marked as on-device remain on that device until the user deletes them, resets the feature or removes the app, unless the user separately chooses an export or sync feature. Live Activity, widget and lock-screen display of sensitive progress requires a separate user choice and can be turned off in the app or iOS settings.
Information may be processed in the United States and other countries where our providers operate. Where required, we use contractual or other lawful safeguards for cross-border transfers.
We may update this Policy as the Service develops or is renamed. Material changes will be presented through the Service or another appropriate channel before they take effect when required by law. The updated date will appear on this page.
For privacy questions or requests, contact us at:
Email: privacy@aylo.technology
Address: 2975 Ocean Parkway, Brooklyn, NY 11235, United States